When physical therapist, Jason Waz, founded Competitive Edge Physical Therapy (CEP) in 2007, he decided to take a technology-first, evidence-based approach to care. In the years since, the Tampa-based clinic has used cutting-edge technology, including biofeedback tools, NEUBIE, TECAR and PEMF therapy, and HRV analytics to treat common orthopedic issues, rehabilitate patients post-op, and support active aging. The clinic’s commitment to innovation has paid off: today, Waz and his team work with high profile athletes who compete in the PGA, NFL, MLB and NHL, in addition to college, amateur and recreational athletes.
While CEP cracked the code to effective care early in its history, one problem persisted until recently: insurance claims denials.
The Problem: A Time-Consuming Insurance Claim Cycle
Kate Carney, a Doctor of Physical Therapy and certified strength and conditioning specialist, joined CEP in early 2025. She was impressed by the clinic’s high-tech methodology but frustrated by how difficult it was to get insurance companies to cover additional sessions for her patients. She was concerned about sending her patients back to their sport or lives under-rehabbed, just because their insurance company refused to cover additional sessions.
Because approximately 40% of the clinic’s business is insurance-based, Carney found herself caught in a time-consuming going back-and-forth with insurance companies. After a claim was denied, she would gather more evidence and resubmit claim, then wait for the insurance company to approve, partially approve, or deny her appeal.
That cycle wasted valuable time Carney would have otherwise spent treating patients. “It would absolutely save time if claims were approved up front,” she said.
Carney knew her progress notes would be stronger with objective data. Until December 2025, CEP used force plates from a well-known brand that should have strengthened their insurance claims. Unfortunately, the data was hard to parse and took too long to interpret.
“We weren’t really using the force plates we had that much,” Carney said. “The software was hard to use and gives you almost too much information for each phase of a test. Sometimes you don’t even know what to look at.”
The Solution: Objective, Easy-to-Interpret Data
In January 2026, CEP purchased Kinvent’s K-Deltas Force Plates, hoping the Kinvent ecosystem would produce more user-friendly data and reporting. It delivered.
Carney said Kinvent’s software is “way easier to use and gives you way more biofeedback information,” than the brand CEP previously used. Data from the plates is sent to the Kinvent App in real time and generates reports that are easy to understand. Interpreting the data is a “much more seamless process,” according to Carney.
Carney shares the data with her patients to keep them engaged. “Kinvent definitely helps with the buy-in process,” Carney said. “Having a visual representation helps patients understand why they may not be ready to return to their sport and makes them pump the brakes a little bit. That helps prevent reinjury.”
Patients aren’t the only ones convinced by the data – insurance companies are, too. When Carney started submitting Kinvent data to insurance companies to justify the need for additional sessions, approvals increased.
Use Cases
Senior Pickleball Player
Army Colonel
A senior pickleball player recovering from a total knee replacement.
An Army Colonel recovering from hamstring repair surgery.
The patient used most of her insurance-approved PT appointments at another clinic before visiting CEP. Carney submitted progress notes to Medicare to request additional sessions. The claim was denied.
The patient ran out of insurance-approved PT sessions. He had made progress but was still walking with a limp. Tricare approved five additional sessions, which Carney knew would be insufficient. The patient would have to pay for the remaining sessions out of pocket.
To bolster her claim, Carney had the patient perform squat and balance assessments on the K-Deltas. She submitted the data to Medicare, which then approved eight additional sessions.
Before resubmitting her claim to Tricare, Carney had the patient complete squat, glute bridge and balance assessments on the K-Deltas. Thanks to the data, Tricare approved 15 additional sessions. This saved the patient $2,250 in out-of-pocket costs.
The Results: Improved Outcomes & Return-to-Sport Confidence
Kinvent data has helped Carney and other CEP PTs get insurance companies to cover more sessions for patients. Because of this, patients get the care they need without having to pay out of pocket – and return to their activities fully rehabbed.
As an added benefit, Carney can bill insurance companies using the CPT code 97750 when she uses Kinvent tools. The reimbursement rate is higher than the standard code, which means the clinic gets more money back to invest in tools and therapies for its patients.
Financial benefits aside, Carney appreciates the validation Kinvent’s data gives her.
“Having data makes me feel more confident as a practitioner,” Carney said. “I don’t question my decisions because they’re based on what the data says – not just how the patient looks.”
